Language Access and Immigrant Inclusion in the NYS Health Plan Marketplace

Language Access and Immigrant Inclusion in the NYS Health Plan Marketplace

 

The Affordable Care Act (ACA) provides an unprecedented opportunity to expand coverage to millions of New Yorkers through the establishment of a state health plan marketplace. New York State launched its marketplace, the New York State of Health, in October 2013. About thirty percent of people expected to enroll in health coverage through New York’s marketplace speak a primary language other than English. NYLPI has partnered with the New York Immigration Coalition (NYIC) to promote access for immigrant and limited English proficient (LEP) New Yorkers. We have engaged in advocacy to promote translation of vital documents into the top languages spoken in New York, cultural and linguistic competency training for enrollment assistors, immigrant-friendly messaging and outreach, and quality interpretation through the marketplace’s help line.

  • For more information, read our press releases from July 2014 and December 2014 celebrating improvements to immigrant and language access in the New York State of Health, most recently the release of a Spanish version of the online application and website.

Additionally, we are advocating nationally for the establishment of strong regulations under the ACA’s nondiscrimination provision, Section 1557.

  • Read NYLPI’s comments submitted to Health and Human Services Office of Civil Rights regarding nondiscrimination (Section 1557) in the Affordable Care Act

 

NYSOH Spanish Website

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